Privacy Policy

Privacy Policy
Trmsù.Society
Effective date: 01/03/2026

At Trmsù.Society, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

Who we are

Our website address is: www.trmsusociety.com.au
Business name: Trmsù.Society
Contact email: trmsusociety@gmail.com

Information we collect

We may collect personal information that you provide directly to us, including:

  • your name

  • email address

  • phone number

  • billing and pick-up or delivery details

  • order and payment details

  • any information you submit through contact forms, email, or social media

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • browser type

  • device information

  • pages viewed

  • website usage data

  • cookies and similar technologies

How we use your information

We use your information to:

  • process and manage your orders

  • communicate with you about your order, enquiry, or booking

  • provide customer support

  • improve our website, offerings, and customer experience

  • send updates or promotional emails if you have chosen to receive them

  • maintain website security and prevent fraudulent or abusive activity

  • meet legal and administrative obligations

Payments

Payments made through our website may be processed securely by third-party payment providers such as Stripe, PayPal, Visa, Mastercard, or other supported payment platforms.

We do not store your full card payment details on our website. Payment information is handled securely by the relevant payment processor in accordance with their own privacy and security policies.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and support website functionality.

Cookies may be used to:

  • remember your preferences

  • support cart and checkout functions

  • understand website traffic and performance

  • improve usability and functionality

You can usually adjust your browser settings to refuse cookies, although some parts of the website may not function properly if cookies are disabled.

Comments and user submissions

If visitors leave comments on the site, we may collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

If you upload images or other content to the website, please avoid including embedded location data, as this information may be accessible to others.

Embedded content from other websites

Some pages on our website may include embedded content from third-party websites, such as videos, images, maps, or social media feeds. Embedded content behaves in the same way as if you visited that third-party website directly.

These external websites may collect data about you, use cookies, and monitor your interaction with their content according to their own privacy policies.

Who we share your information with

We may share your information with trusted third parties where necessary to operate our business, including:

  • payment processors

  • website hosting providers

  • e-commerce and booking platforms

  • delivery or logistics partners

  • spam detection and website security providers

  • email marketing or customer communication services

  • professional advisers or legal authorities where required

We do not sell, rent, or trade your personal information to third parties.

How long we retain your information

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, tax, accounting, operational, and security reasons.

If you leave a comment or submit content to the website, that information and its metadata may be retained for an extended period so we can manage follow-up interactions efficiently.

Your rights

You may have the right to:

  • request access to the personal information we hold about you

  • request correction of inaccurate or incomplete information

  • request deletion of your personal information where appropriate

  • opt out of receiving marketing communications

  • request a copy of the personal data you have provided to us

To make a privacy-related request, please contact us at [insert contact email].

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

International data handling

Some third-party services we use may store or process data outside Australia. Where this happens, we take reasonable steps to ensure your information is handled in a secure and appropriate manner.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations. Any updated version will be posted on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Trmsù.Society
trmsusociety@gmail.com
www.trmsusociety.com.au